FAQs
Do you work with insurance?
Yes! We work with all insurance providers. You can either pay us directly and get reimbursed, or file a glass claim and have Fusion Auto Glass handle the work.
How do I use my insurance?
To set up with your insurance, you’ll just need to file a glass claim and let them know you want Fusion Auto Glass to do the work. Sometimes insurance companies may try to direct you to one of their preferred providers, but you always have the right to choose who repairs your vehicle.
Can you help me file an insurance claim?
Yes! We can walk you through the entire process and even help you call your insurance company to get the claim started. Since the claim has to be filed in your name, you’ll just need to be on the call to answer a few quick questions and confirm you’d like Fusion Auto Glass to complete the work. We’ll handle the rest to make it as simple and stress-free as possible.
How do I set up payments using Klarna, Afterpay, or Affirm?
Once you receive your quote, just let us know you’d like to pay using your preferred financing option. We’ll send you a secure payment link, and if approved, you can use Klarna to split your payment, interest free.
Do you offer mobile service?
Yes! We are fully mobile so you don’t have to disrupt your day.
How long does a windshield replacement take?
Most replacements can be done in under 1 hour.
Do you do recalibrations?
Yes! We handle dynamic recalibrations for vehicles equipped with ADAS (advanced driver-assistance systems). Static recalibrations will be coming soon.
Is your work guaranteed?
Absolutely! All our work comes with a lifetime warranty.
Will my price change after scheduling?
No. Unlike other companies, our quotes include all taxes, calibration, and fees upfront. You’ll know exactly what your paying.
How soon can I drive after a windshield replacement?
Our urethane that we use needs 30 minutes to cure before it’s safe to drive. We’ll let you know the exact time for your vehicle.
Do I need to be present for the mobile service?
No. As long as you leave us a key for the vehicle, you don’t have to be there. We’ll complete the work and send you a secure payment link so you can pay easily once the job is done.
Will a chip repair make the chip disappear?
A repair prevents the damage from spreading, but you may still see a small blemish. The goal is safety and stopping further damage, not making it invisible.